Article

From the Int'l Pediatric Simulation Symposia & Workshop 2013: Pt. 1

Last month HealthStream sponsored my attendance to the 5th Annual International Pediatric Simulation Symposia and Workshops Conference or IPSSW. This specialized simulation meeting took place in the heart of New York City on 103rd st across from Central Park at the historic New York Academy of Medicine. Watch the video and read below for Part 1 of my event coverage below.

April 01, 2021

Article

What to Look for When Buying Healthcare Talent Management Products

Talent management products are a wide range of tools and systems that support tracking of educational offerings, competency assessment, and performance appraisal information. They can also be used to:

April 01, 2021

Article

ICD-10: An Important and Positive Change

If you work in any healthcare environment, you know how inundated we have become with information around ICD-10--most of it leaning towards the negative end of the spectrum.

April 01, 2021

Article

What Sacred Work Looks Like To A Patient: Telling Your Story

Our industry is overrun with jargon. We have medical jargon, jargon for the business of healthcare and jargon for every aspect of its services.

April 01, 2021

Article

Apply Therapeutic Relationship Practices to Leadership in Healthcare

In the inspirational new book, See Me As A Person, authors Mary Koloroutis and Michael Trout define the practices that make up a truly authentic connection to patients and families. These practices are the essence of a therapeutic relationship. Koloroutis and Trout define a therapeutic relationship as one in which “the clinician offers care, touch, compassion, presence, and any other act or attitude that would foster healing, and expects nothing in return.” (Koloroutis & Trout, 2012.)

April 01, 2021

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Role Clarity as the Foundation of Professional Nursing Practice

Across the country there is a deep desire to elevate professional practice in nursing. It makes me wonder: Do we see the word “professional” as merely a label or does it help to define who we are?

April 01, 2021

Article

The Importance of Touch Communication in Healthcare

Effective communication comes in many forms, but the importance of touch communication in healthcare can have a profound impact. Learn more from HealthStream.

April 01, 2021

Article

Leadership Development and Healthcare

Lead and inspire people. Don’t try to manage and manipulate people. Inventories can be managed but people must be lead. —Ross Perot

April 01, 2021

Article

Online Technology Training: Why It Makes Sense for Hospitals (Q&A)

An interview with Lee Ann Hanna, Director of Education, TriStar Centennial Medical Center (HCA), Nashville, Tennessee

April 01, 2021

Article

Focus on CDI: Prep for ICD-10 AND Raise Documentation Quality-White Paper

Many think ICD-10 is only a coding problem, but the true challenge of ICD-10 is the need for increasing specificity and granularity in documentation in order to receive optimal reimbursement, meet all reporting requirements and most accurately reflect the level of care provided.

April 01, 2021

Article

Changing the Patient Experience Through Improved Hiring

At a time when hospitals are required to do more with less, the importance of having the right individuals in the right job becomes both a quality of care and bottom-line financial concern. The daily interactions between caregivers, patients, and their families create impressions that last long after the patient is discharged. Top performing employees demonstrate higher levels of patient care/service, increased satisfaction, and better engagement, all of which can ultimately impact your patient loyalty metrics.

April 01, 2021

Article

New OSHA Compliance: Training Healthcare Staff on Hazardous Chemicals

To better protect workers from hazardous chemicals, the U.S. Department of Labor’s OSHA has revised its Hazard Communication Standard to align with the United Nations’ Globally Harmonized System of Classification and Labeling of Chemicals (GHS). While the original Hazard Communication Standard, HCS 1983, was commonly referred to as the “Employee Right to Know,” the revised standard now provides for the “Employee Right to Understand.”

April 01, 2021

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Employee Engagement: Reconnect Staff to Caring's Meaning and Purpose

I remember vividly my first experience as a patient at age 14, hospitalized for surgery to remove a lump in my breast—I was terrified! Years later, I still remember how I felt with one particular nurse. I don’t recall her name, but I remember her eyes. She saw my fear, and the way she looked at me let me know that everything would be OK.

April 01, 2021

Article

Being There: An Encouraging Word About Hospice Care

As I presented to a group of HealthStream’s Home Care and Hospice agency clients recently, I was reminded again of the important role hospice has played in my life and the lives of others I have known.

April 01, 2021

Article

Is Magnet® Designation Worth It?

I get asked this question or some version of it frequently: “Is a Magnet® journey really worth the time, money, and stress it takes to be successful?” Without any reservation I can honestly say YES! My journey to Magnet® was not as an early adopter. In the early 2000s my CNO announced at a Director’s meeting that we “had applied for Magnet®…and wasn’t that great!”

April 01, 2021

Article

Helping Physicians Succeed in an ICD-10 World: White Paper

As the healthcare industry draws closer to the go-live date, ICD-10 remains a polarizing topic among healthcare professionals. While some healthcare organizations are actively preparing for a strategic rollout, others are, more or less, bracing for impact. In April 2012, the Centers for Medicaid & Medicare Services (CMS) extended the ICD-10 (the International Classification of Diseases, tenth revision) implementation deadline to October 1, 2014 at the request of some physicians, hospitals, and other industry stakeholders.

April 01, 2021

Article

Never Stop Improving: The Importance of Nurse Competency

Learn how the importance of always improving nurse competency is paramount to cultivating a positive patient experience, from HealthStream.

April 01, 2021

Article

Critical Care Online Training Resources: Valuable or Meaningless?

The answer to the above controversial question is that it depends upon two critical factors: how effectively online educational courses are utilized by institutional leaders and educators that purchase and assign offerings to their constituents and how seriously individual users learn and apply the content to enhance their clinical competency and patient outcomes.

April 01, 2021

Article

Implementation Tips for Healthcare Learning Management Systems

Getting ready to start an HealthStream Learning Center (HLC), HealthStream Competency Center (HCC), or HealthStream Performance Center (HPC) implementation? These three products can help improve how your organization provides healthcare as well as how you manage the people who provide it.

April 01, 2021

Article

The Importance of Nurse Competency Testing and On-Going Education

It might surprise many to know that the Agency for Healthcare Research and Quality has reported that one out of every 25 patients in US hospitals are said to have been harmed by medical care. This stunning statistic accentuates the need to develop a clinical staff that is providing optimal care at all times.

April 01, 2021