Article

The Anarchy Index: Looking at Hospital Employee Engagement

There are four questions asked in our Employee Insights surveys that determine the level of engagement in a hospital. Responses represent a four point scale and these are Strongly Agree, Agree, Disagree, and Strongly Disagree (about their level of engagement).

April 01, 2021

Article

Put “Caring About People” Back in Healthcare

Everyone’s jobs have become more demanding. We all seem to do more with fewer human or material resources and those we serve have higher expectations. Healthcare is the same but with two additional factors... increased regulation/reporting requirements and their ultimate outcome... the health of its consumers.

April 01, 2021

Article

Urgent Care and ED Nursing – What It Takes

Emergency department and urgent care center nurses will need to be able to work in a fast-paced and extremely stressful environment. Be sure that your nursing candidates will be a good fit for that kind of environment and your organization. Once you have successfully identified great candidates, be sure to support them with a great onboarding experience and tools to help them build confidence and competence in their practice.

April 01, 2021

Article

Hospital Community Perceptions: Branding Begins At Home

I had a powerful experience at a community hospital recently. I was reviewing results from a physician survey, and the ranking of the “would recommend this hospital to family and friends” question was very low – 17th percentile. The audience was a group of managers and department heads, but not physicians.

April 01, 2021

Article

The Business Case for Leadership Assessment in Healthcare

Given demographic trends, Healthcare organizations need to pay special attention to developing a pipeline of leadership talent for the future

April 01, 2021

Article

Shining a Light on the Physician Payments Sunshine Act

By the early 2000s, research started to show that even small gifts, such as the pens and mugs that were routinely given to physicians, could influence prescribing patterns. This led to significant changes to some pharmaceutical marketing practices.

April 01, 2021

Article

Straight Talk with Patients about Billing

It’s not always easy to talk about money with patients. Having the right conversation, at the right time, in the right way, can better serve patients’ needs, increase compliance, and reduce problems throughout the revenue cycle.

April 01, 2021

Article

Life Amid COVID: Physician and Medical Staff Leadership in Hospitals and Credentialing

Physicians were tested to the limit during the peak months of COVID and had to assume many specific responsibilities to ensure patients got adequate care. For many, the tiresome and meticulous work was rewarding.

April 01, 2021

Article

How Physicians are Getting Ready for MIPS/MACRA

The next big change in the healthcare industry is the move to Value-Based Healthcare. Value-Based Healthcare (VBH) is the delivery of evidence-based treatments through which providers are compensated based on improved patient outcomes.

April 01, 2021

Article

Leaders Take Note: Your Attention to Patients Can Improve Outcomes

Within healthcare, rounding is an effective way for staff to monitor patient recovery and assess fundamental components of the hospital stay. In addition, rounding is used for diverse functions, from auditing hospital equipment to gathering feedback from employees.

April 01, 2021

Article

Common Challenges to Purposeful Leader Rounding

Perhaps the most obvious constraint to purposeful leader rounding is time. With the countless tasks that hospital leaders manage behind the scenes to improve care services, it can be challenging to find the time for frontline activities.

April 01, 2021

Article

Changing Healthcare Delivery: A Look at Walgreens Healthcare Clinics

As the nation’s healthcare system enters a period of profound change, clinics in retail settings offer patient access, convenience, and cost.

April 01, 2021

Article

Home Health is the Bridge between Patients, Hospitals, and Physicians

Home health has evolved to play a pivotal role in the care continuum. Payers have realized that home care is a cheaper alternative to both re-hospitalization and emergent care.

April 01, 2021

Article

Taking the Pulse of HR Executives to Understand the Workforce Environment

HealthStream conducted a survey of healthcare HR executives and asked for their opinions on talent acquisition plans and priorities for the 2016 calendar year. The survey revealed how acquisition strategies are taking center stage for many organizations as the competition for quality nurses is heating up.

April 01, 2021

Article

Optimize Interviewing as Part of Your Healthcare Talent Management Strategy

An effective interviewing program is a foundational element of any healthcare talent acquisition process. All organizations interview candidates, but few do it effectively.

April 01, 2021

Article

7 Steps to Implement a Digital Rounding Solution in Healthcare

When implementing a digital rounding solution, leadership must spend considerable time researching their options, understanding all technical requirements, and strategizing to get the most out of their investment.

April 01, 2021

Article

10 Healthcare Workforce Development Trends to Watch in 2016

It’s the start of a new year, and industry disruption is happening in just about every corner of healthcare, including finance, technology, government, and the workforce. Here are 10 trends that will shape the coming years.

April 01, 2021

Article

A Strategic Approach to Compliance Training: KnowledgeQ®

HealthStream’s answer to the healthcare industry’s demand for a strategic approach to annual mandatory training. The stakes are too high to continue a “check-the-box” exercise that offers almost no visibility into the cost of delivering training and whether expenditures could be eliminated or redirected to more effective initiatives.

April 01, 2021

Article

Hospital Changes Approach To Resuscitation Training to Improve CPR Outcomes

After introducing the American Heart Association’s Resuscitation Quality Improvement (RQI) Program for CPR Training, Illinois Valley Community Hospital realized multiple benefits: Increased staff satisfaction, confidence, convenience, and reputation.

April 01, 2021

Article

Penn Medicine Goes Paperless for Credentials Review Process

The Medical Staff Office (MSO) for Penn Medicine uses Echo as the source of truth for all provider information related to credentialing and health plan enrollment. Recently, the Penn Medicine MSO made a strategic decision to streamline and automate their processes.

April 01, 2021