HCCS has helped us propel our compliance training and other online education programs into the 21st century,” Kay says. “I’ve seen enough of the other courses to know that if you do compliance training online, HCCS does it better than anyone else.”
Leader rounds should not be done merely as a way to follow protocol; they should be done with a purpose. Leaders should perform rounds to collect actionable information from patients and staff and to promote a “people-centered” culture across the organization.
While much of healthcare is in flux, the importance of helping patients to understand their financial responsibilities remains constant. Effective communication strategies and processes remain the best way to optimize revenue cycle and collections.
Whereas purposeful rounding was a mechanical process in its early days, typically relying on rigid requirements and a strict set of questions, nurses have recently become more practical and flexible in achieving it, leading to a potential for greater success and better outcomes.
Nurse residency programs present both opportunities and challenges for new nurses, and so should be studied thoroughly to see if the program, and the provider, is the right fit. This blog post focuses on nurse residency program pros and cons.
Care transitions from hospital stays to home or other care facilities increase the risk of healthcare mishaps, serious issues, and even adverse events. Here are some ways to avoid potential miscommunication and the ill impacts it can have.
Teaching a clinical judgment competency for nursing students and new nurses is far more effective if you use an overall process that is systematic and formalized. Caputi offers five useful steps to teach individual clinical judgment competencies
Social media involves constantly changing security risks that hospitals need to be aware of, according to Tom Pendergast, Ph.D., Chief Strategist at MediaPRO, an e-learning development company.
James Paturas details the four core elements required of a CMS Emergency Preparedness Program—risk assessment and planning, policies and procedures, communication plan, and training and testing.
A good peer interview nursing team will deploy a series of questions designed to learn about a candidate’s mental, emotional and physical state, helping them find the best fit for their unique situation.
A good nursing leader has the ability to positively influence others because they lead by example. The standards and expectations set for their staff are the same they have set for themselves.
Working with that first new hire taught me a lot about how to be an effective preceptor, ignited my passion for precepting, and inspired me to continuously work on improving my skills as a preceptor.
To illustrate the difficulty that a typical healthcare provider may encounter when planning annual required training, we offer the example of just one role in a single state—a respiratory therapist in Tennessee.
This blog post, an article excerpt, defines Conditions of Participation (CoPs) and why they were established, as well as why compliance with them is important.
Fatal falls among the elderly are on the rise in the United States, according to a new report from the Centers for Disease Control and Prevention. They are especially problematic in a healthcare setting.
At a time when healthcare is overwhelmed by the COVID-19 pandemic, focusing healthcare learning to be transformative rather than transactional is more important than ever. The potential benefits are better outcomes, higher retention, and increased engagement.
On April 5, 2021, the 21st Century Cures Act will take effect, allowing patients to use applications to access data from their medical records. This blog post discusses what that means for patients and healthcare providers, especially for staff in terms of revenue cycle and compliance functions.
Patient care units that are divided geographically into modules can improve patient perceptions of care, improve continuity of care and has the potential to boost employee accountability and satisfaction.
In today’s healthcare culture, the manner in which information is conveyed by clinicians is as important as the information itself. Here we discuss vital communication skills for reducing readmissions.
While very different, physical rehabilitation and restorative healthcare are complementary to one another. Restorative healthcare is essential to helping patients maintain the gains made through physical rehabilitation.
